Reference

How 365age Handles Your Personal Information

Your account data and payment details — including how you use bKash, Nagad, and Rocket on this platform — are handled with care. This policy explains what we collect, why we collect it, and what you can do about it.

Account data protectedPayment info handled securelyYour rights, clearly statedBangladesh-focused policy
365age How 365age Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update your account details, our support team can help. Reach out through any of the channels below and we will respond to data-related requests as promptly as we can.

Live Chat Start a chat from the account dashboard. Available for data queries, account access issues, and payment record questions.
Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record.
Account Settings Some data — like your contact details and linked wallet numbers — can be updated directly from your account settings page without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard security measures to your account data and payment records. Here is how the key areas work in practice.

Payment Data Security

When you transact via bKash, Nagad, or Rocket, only the reference data needed to match your deposit or withdrawal is stored. Full wallet credentials are never held on our side.

Cookies and Session Data

We use session cookies to keep you logged in during your visit. Analytics cookies help us understand page usage. You can clear or block these through your browser at any time.

Data Retention

Account records are kept while your account is open and for a defined period after closure. You can request deletion of non-essential data by contacting support directly.

Access and Correction

You have the right to ask what data we hold about you and to correct anything that is wrong. Submit a request via live chat or email and we will respond within a reasonable timeframe.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled on 365age.

We collect your registration details, device information, and the payment method you use — bKash, Nagad, or Rocket. We collect only what is needed to run your account and process transactions.

Only the reference data needed to match your transaction is stored. Your full wallet credentials stay with your payment provider and are never held directly by 365age.

Yes. Contact support via live chat or email with your registered account details. We will locate your record and provide the information we hold about you.

Basic details like your contact information can be updated from your account settings page. For payment method changes, contact support through live chat or email for assistance.

We retain account records for a defined period after closure as required by applicable rules. You can ask support about the specific retention period that applies to your account.

We do not sell your data. Information is shared only with payment processors like bKash and Nagad, and only to the extent needed to complete your transaction securely.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.